WSNHW ASSOCIATION

1 Contracts (Rights of Third Parties)
A person or company who is not a party to this Policy has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Policy but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

THE POLICY DOES NOT COVER :
2 Radioactive Contamination
any expense, consequential loss, legal liability or damage to any property directly or indirectly arising from :
    a. ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel
    b. the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component.

3 War Risks
any consequence of war, invasion, act of foreign enemy, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military force or coup.

4 Date Related Computer Failure
any claim, loss, liability or expenses caused by or arising from, directly or indirectly or in any way relating to, the failure of any computer, data processing equipment or media, microchip, integrated circuit or similar device or any computer software, whether your property or not, to :
    a. correctly recognise any date as its true calendar date
    b. capture, save or retain, and/or correctly to manipulate, interpret or process any data or information or command or instruction as a result of treating any date
    otherwise than as its true calendar date
    c. capture, save, retain or correctly to process any data as a result of the operation of any command which has been programmed into any computer software, being
    a command which causes the loss of data or the inability to capture, save, retain or correctly to process such data on or after any date

but this shall not exclude subsequent damage to your property specifically insured by the Policy or any loss not otherwise excluded which itself results from :
fire, explosion, lightning, smoke, aircraft or other aerial devices dropped from them, theft or attempted theft, impact by any road vehicle, train or animal, riot, civil commotion, strikers, locked-out workers or persons taking part in labour disturbances, malicious people or vandals, storm or flood, escape of water from any tank apparatus or pipe, escape of fuel oil from any fixed oil-fired heating installation

if covered by this Policy.

5 Terrorism liability to third parties :
  a. for damages and costs and expenses directly or indirectly caused by, resulting from or in connection with any act of terrorism
  b. directly or indirectly caused by, resulting from or in connection with any action taken in controlling, preventing, suppressing or in any way relating to any act of
  terrorism.
If we allege that by reason of this exclusion any accidental bodily injury is not covered by this Policy the burden of proving the contrary shall be upon you.

6 Electronic Risks liability arising from damage to data.
Meaning of words specific to this exclusion :
Data: information represented or stored electronically including but not limited to code or series of instructions operating systems software programs or firmware.

GENERAL CONDITIONS
1 Claims Procedure (your Duties)
When you become aware of a possible claim under this Policy you :

should :

  a. within 30 days advise us in writing giving full details, and complete our appropriate claim form
  b. give all assistance and information we may reasonably require
  c. send to us, unanswered, every writ, summons or other communication immediately it is received

should not :

a. admit, deny, negotiate or settle a claim without our written consent
b. abandon any property to us.

2 Claims Procedure (our Rights)
We are entitled to take over :

your rights against another person before or after we have paid a claim
the defence or settlement of a claim against you by another person.

3 Cancellation

We may cancel this Policy by giving 14 days notice in writing by recorded delivery to your last known contact address but no refund of premium will be allowed.
You may cancel this Policy by giving us notice in writing but no refund of premium will be allowed.

4 Other Insurance
If at the time of a claim there is any other insurance covering anything insured by this Policy, we will only pay for any amount over the indemnity limit obtainable under such other insurance which is or would be payable but for the existence of this Policy.

5 Reasonable Care
You must take all reasonable steps to :

prevent or minimise damage or accident
exercise and use reasonable care in the selection and supervision of your members and employees
take all reasonable steps to comply with all statutory and other obligations and regulations imposed by any authority.

6 Alteration of Risk You must tell us as soon as possible about any change in circumstances which increase the risk of damage or accident.
Failure to do so could invalidate the Policy.

7 Fraud
If you or anyone acting for you makes a claim under this Policy knowing the claim to be false in any respect, we will not pay the claim and all cover under this Policy ceases.

8 Governing Law
This Policy is to be governed solely in accordance with the relevant laws of the territorial limits relating to your contact address as shown in the Schedule. If there is any dispute as to which law applies, it shall be English Law.

9 Arbitration
Where we have accepted a claim under this Policy but we cannot agree on the amount to be paid the disagreement shall be referred to an arbitrator jointly appointed by you and us in accordance with the statutory provisions for the appointment of an arbitrator. Where this occurs an award must be made by the arbitrator before legal proceedings can be commenced against us.

10 Declarations
This Policy is subject to an annual declaration provided by the Neighbourhood Watch Forum. No retrospective additional or return premium for the previous period of insurance will be applied.

11 Neighbourhood Watch Registration
CONDITION PRECEDENT TO LIABILITY
It is a condition precedent to any liability under this Policy that you are formally registered with and approved by your local police authority at all times throughout the currency of this insurance.
In the event of a claim, you will be required to produce evidence of your registration and approval.

COMPLAINTS PROCEDURE
We aim to provide a high standard of service. However, if you have any reason to complain about the advice or service you have received you should contact your insurance agent or Ansvar Insurance Company Limited.
You can make your complaint in writing or verbally to the General Manager or any manager at :
Ansvar Insurance Company Limited, Ansvar House, St. Leonards Road, Eastbourne, East Sussex, BN21 3UR
Tel: 01323 737541 Fax: 01323 644082
E-mail: ansvar.insurance@ansvar.co.uk
www.ansvar.co.uk

We will acknowledge all complaints within 5 working days.
All complaints will be investigated independently at a senior level within Ansvar Insurance.
We will aim to respond formally to your complaint within 4 weeks, but we shall endeavour to report to you within 10 working days whenever possible
If after 4 weeks we have not completed our investigation we will write to you to tell you the progress of the investigation. We will then write to you again within 8 weeks of receiving your complaint with our response, or to inform you of the progress being made.
If you are not satisfied with our response, or we have not completed our investigation after 8 weeks, we will inform you of your right to take the complaint to : Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR Tel: 020 7964 1000 Fax: 020 7964 1001 E- mail: general.info@financial- ombudsman.org.uk
If you are a business with an annual turnover of less than £1million, you are entitled to refer your case to the Financial Ombudsman Service.

This complaints procedure does not affect your right to take legal proceedings.

MAKING A CLAIM
General advice to assist you :

Tell your insurance agent or us as soon as you can by telephone, letter, fax or email (your policy number will be required in all communications).
If someone is making a claim against you, do not make any promise to pay. Send any letter or document to us unanswered without delay

Ansvar Insurance Company Limited, Registered Office : Beaufort House, Brunswick Road, Gloucester, GL1 1JZ Registered No : 661060 England. Member of the Association of British Insurers (ABI) and the Financial Ombudsman Service (FOS). Authorised and Regulated by the Financial Services Authority (FSA). FSA Register number 202019.

PUBLIC LIABILITY
WHAT IS COVERED We will pay all amounts which you become legally liable to pay as damages and costs and expenses for accidental: bodily injury to any person damage to material property obstruction, trespass, nuisance or interference with any right of way, air, light, water or other easement occurring during the period of insurance in connection with community activities and occurring in the territorial limits We will also pay the cost of representation at any Coroner's Inquest, Fatal Accident Inquiry or Court of Summary Jurisdiction incurred with our consent.	WHAT IS NOT COVERED The first £100 of each claim for damage to property Damage to property: or any part on which you or any employee is or has been working where the damage results from such work belonging to you or held in trust by you or borrowed, rented, leased or hired for use by you other than personal property (including vehicles and contents) of your visitors, directors or employees. Fines, penalties or punitive, exemplary, aggravated or multiplied damages. Liquidated damages. Liability arising from : bodily injury to any employee or any of your members arising out of and in the course of community activities treatment (other than first aid) design, formula or specification professional or other advice given (or omitted to be given) any defamation, slander, libel or plagiarism any commodities article or thing (including their containers) sold, supplied or worked upon by you and no longer in your custody or control other than: a. food or beverages supplied by you b. free literature supplied by you damage to or the cost incurred by anyone in recalling, replacing, repairing or reinstating free literature an agreement unless liability would have existed without the agreement ownership of buildings or land ownership, possession or use by you or on your behalf or any person entitled to cover under this Policy of any: a. watercraft (other than hand propelled) and craft designed to travel through air or space b. mechanically propelled vehicles for which compulsory motor insurance or security is required (other than loading and unloading unless cover is provided by any other policy) abseiling, aqua-lung diving, elastic rope sports or activities, flying, hang-gliding, horse riding, hunting, martial arts, motor-cycling, mountaineering, cliff or rock climbing, parachuting, play inflatables, polo, pot-holing, professional sport of any kind, racing, water sports, and winter sports Pollution or Contamination other than caused by a sudden, identifiable, unintended and unexpected incident which takes place in its entirety at a specific time and place during the period of insurance. All Pollution or Contamination which arises out of one incident shall be deemed to have occurred at the time such incident takes place. "Pollution or Contamination" shall be deemed to mean: a. all Pollution or Contamination of buildings or other structures or water or land or the atmosphere; and b. all damage or bodily injury directly or indirectly caused by such Pollution or Contamination. Liability arising directly or indirectly from : a. exposure to b. inhalation of c. fears of the consequence of exposure to, or inhalation of d. damage to property, or any other loss, arising from asbestos. Costs of cleaning up or removal of asbestos.
Extensions
WHAT IS COVERED 1 Health and Safety at Work We will pay all amounts which you, or your partners, directors or employees become legally liable to pay for costs in defence of any criminal proceedings for an offence under : damage to or the cost incurred by anyone in recalling, replacing, repairing or reinstating free literature an agreement unless liability would have existed without the agreement the Health and Safety at Work etc. Act 1974 the Health and Safety at Work (Northern Ireland) Order 1978 similar safety legislation of the territorial limits committed or alleged to have been committed in the course of the community activities during the period of insurance, including costs incurred in an appeal against conviction arising from such proceedings. Provided that the proceedings relate to the health, safety or welfare of persons other than employees. 2 Cross Liabilities If more than one party is entitled to cover as the insured we will deal with any claim as though a separate policy had been issued to each of them. 3 Hired or Rented Buildings Where you are legally liable to pay for damage to property at premises borrowed, rented, leased or hired for use by you for community activities, the cover provided under this Policy extends to include your legal liability for such damage. 4 Motor Contingent Liability We will pay all amounts which you become legally liable to pay as damages and costs and expenses for accidental bodily injury or damage arising out of the use of any motor vehicle in connection with community activities. 5 Indemnity to Other People (including Member to Member cover) At your request we will pay all amounts which the following people become legally liable to pay as damages and costs and expenses for a claim made against them : any of your employees or members any principal (being any person, public authority, company or firm) with whom you have entered into a contract for work or services but only so far as the contract between you and the principal so requires. Provided : you would have been entitled to cover under this Policy if the claim had been made against you such parties keep to the terms of this Policy insofar as they can apply in the event of any one individual member making a claim against another member or you, we will agree not to raise the defence that the claiming member is also the insured.	WHAT IS NOT COVERED The payment of fines, penalties or punitive, exemplary, aggravated or multiplied damages. Proceedings consequent upon any deliberate act or omission. Costs and expenses covered by any other policy. The first £100 of each claim caused other than by fire or explosion. Liability : arising from an agreement unless liability would have existed without the agreement otherwise excluded under this Policy apart from property borrowed, rented, leased or hired for use by you. Liability arising from : damage to any such vehicle or property carried by it any vehicle you own or provide any vehicle owned or driven by a person who to the knowledge of you or your representative does not hold a licence to drive such a vehicle unless such person has held and is not disqualified from holding or obtaining such a licence. Liability : to the drivers or owners of such motor vehicles arising outside the territorial limits arising while you are driving such vehicle covered by any other policy. Liability covered by any other policy.
Claims Settlement For Public Liability
The most we will pay for any claim, unless otherwise stated, is : the indemnity limit shown in the Schedule the indemnity limit shown in the Schedule in total to all parties under Extension 2 including costs and expenses. For claims arising from Pollution or Contamination, the most we will pay in any one period of insurance is the indemnity limit shown in the Schedule including costs and expenses. GENERAL EXCLUSIONS 1 Contracts (Rights of Third Parties) A person or company who is not a party to this Policy has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Policy but this does not affect any right or remedy of a third party which exists or is available apart from that Act. THE POLICY DOES NOT COVER : 2 Radioactive Contamination any expense, consequential loss, legal liability or damage to any property directly or indirectly arising from : a. ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel b. the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component. 3 War Risks any consequence of war, invasion, act of foreign enemy, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military force or coup. 4 Date Related Computer Failure any claim, loss, liability or expenses caused by or arising from, directly or indirectly or in any way relating to, the failure of any computer, data processing equipment or media, microchip, integrated circuit or similar device or any computer software, whether your property or not, to : a. correctly recognise any date as its true calendar date b. capture, save or retain, and/or correctly to manipulate, interpret or process any data or information or command or instruction as a result of treating any date otherwise than as its true calendar date c. capture, save, retain or correctly to process any data as a result of the operation of any command which has been programmed into any computer software, being a command which causes the loss of data or the inability to capture, save, retain or correctly to process such data on or after any date but this shall not exclude subsequent damage to your property specifically insured by the Policy or any loss not otherwise excluded which itself results from : fire, explosion, lightning, smoke, aircraft or other aerial devices dropped from them, theft or attempted theft, impact by any road vehicle, train or animal, riot, civil commotion, strikers, locked-out workers or persons taking part in labour disturbances, malicious people or vandals, storm or flood, escape of water from any tank apparatus or pipe, escape of fuel oil from any fixed oil-fired heating installation if covered by this Policy. 5 Terrorism liability to third parties : a. for damages and costs and expenses directly or indirectly caused by, resulting from or in connection with any act of terrorism b. directly or indirectly caused by, resulting from or in connection with any action taken in controlling, preventing, suppressing or in any way relating to any act of terrorism. If we allege that by reason of this exclusion any accidental bodily injury is not covered by this Policy the burden of proving the contrary shall be upon you. 6 Electronic Risks liability arising from damage to data. Meaning of words specific to this exclusion : Data: information represented or stored electronically including but not limited to code or series of instructions operating systems software programs or firmware. GENERAL CONDITIONS 1 Claims Procedure (your Duties) When you become aware of a possible claim under this Policy you : should : a. within 30 days advise us in writing giving full details, and complete our appropriate claim form b. give all assistance and information we may reasonably require c. send to us, unanswered, every writ, summons or other communication immediately it is received should not : a. admit, deny, negotiate or settle a claim without our written consent b. abandon any property to us. 2 Claims Procedure (our Rights) We are entitled to take over : your rights against another person before or after we have paid a claim the defence or settlement of a claim against you by another person. 3 Cancellation We may cancel this Policy by giving 14 days notice in writing by recorded delivery to your last known contact address but no refund of premium will be allowed. You may cancel this Policy by giving us notice in writing but no refund of premium will be allowed. 4 Other Insurance If at the time of a claim there is any other insurance covering anything insured by this Policy, we will only pay for any amount over the indemnity limit obtainable under such other insurance which is or would be payable but for the existence of this Policy. 5 Reasonable Care You must take all reasonable steps to : prevent or minimise damage or accident exercise and use reasonable care in the selection and supervision of your members and employees take all reasonable steps to comply with all statutory and other obligations and regulations imposed by any authority. 6 Alteration of Risk You must tell us as soon as possible about any change in circumstances which increase the risk of damage or accident. Failure to do so could invalidate the Policy. 7 Fraud If you or anyone acting for you makes a claim under this Policy knowing the claim to be false in any respect, we will not pay the claim and all cover under this Policy ceases. 8 Governing Law This Policy is to be governed solely in accordance with the relevant laws of the territorial limits relating to your contact address as shown in the Schedule. If there is any dispute as to which law applies, it shall be English Law. 9 Arbitration Where we have accepted a claim under this Policy but we cannot agree on the amount to be paid the disagreement shall be referred to an arbitrator jointly appointed by you and us in accordance with the statutory provisions for the appointment of an arbitrator. Where this occurs an award must be made by the arbitrator before legal proceedings can be commenced against us. 10 Declarations This Policy is subject to an annual declaration provided by the Neighbourhood Watch Forum. No retrospective additional or return premium for the previous period of insurance will be applied. 11 Neighbourhood Watch Registration CONDITION PRECEDENT TO LIABILITY It is a condition precedent to any liability under this Policy that you are formally registered with and approved by your local police authority at all times throughout the currency of this insurance. In the event of a claim, you will be required to produce evidence of your registration and approval. COMPLAINTS PROCEDURE We aim to provide a high standard of service. However, if you have any reason to complain about the advice or service you have received you should contact your insurance agent or Ansvar Insurance Company Limited. You can make your complaint in writing or verbally to the General Manager or any manager at : Ansvar Insurance Company Limited, Ansvar House, St. Leonards Road, Eastbourne, East Sussex, BN21 3UR Tel: 01323 737541 Fax: 01323 644082 E-mail: ansvar.insurance@ansvar.co.uk www.ansvar.co.uk We will acknowledge all complaints within 5 working days. All complaints will be investigated independently at a senior level within Ansvar Insurance. We will aim to respond formally to your complaint within 4 weeks, but we shall endeavour to report to you within 10 working days whenever possible . If after 4 weeks we have not completed our investigation we will write to you to tell you the progress of the investigation. We will then write to you again within 8 weeks of receiving your complaint with our response, or to inform you of the progress being made. If you are not satisfied with our response, or we have not completed our investigation after 8 weeks, we will inform you of your right to take the complaint to : Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR Tel: 020 7964 1000 Fax: 020 7964 1001 E- mail: general.info@financial- ombudsman.org.uk If you are a business with an annual turnover of less than £1million, you are entitled to refer your case to the Financial Ombudsman Service. This complaints procedure does not affect your right to take legal proceedings. MAKING A CLAIM General advice to assist you : Tell your insurance agent or us as soon as you can by telephone, letter, fax or email (your policy number will be required in all communications). If someone is making a claim against you, do not make any promise to pay. Send any letter or document to us unanswered without delay Ansvar Insurance Company Limited, Registered Office : Beaufort House, Brunswick Road, Gloucester, GL1 1JZ Registered No : 661060 England. Member of the Association of British Insurers (ABI) and the Financial Ombudsman Service (FOS). Authorised and Regulated by the Financial Services Authority (FSA). FSA Register number 202019.

Public Liability Insurance....Policy Document